Frequently Asked Questions

We always ensure that the products listed on LenRose online store have clear images and detailed descriptions. We also guarantee to deliver precisely what you ordered. Therefore, you can always order from us with confidence. Nevertheless, on the rare occasion that you receive a defective, damaged, or incorrect product, notify us right away so that we can look into the matter and arrange for a replacement as appropriate. Please note that all consumables’ items CANNOT be returned once opened.

All purchases can be picked up at our office locations at Lekki Lagos and Benin City. Alternatively you can always arrange for a professional courier of your choice to have it deliver to your doorstep.

If at any time you wish to see the status and progress of your order, log in to our site and go to “Order Tracking”.

If you require further clarification on anything we do here at LenRose Medical Supplies and Equipment, or any feedback how we can best serve you , please do not hesitate to fill out this form and we’ll respond as soon as possible.